Terms of Use

Last Updated: January 16, 2025

1. Acceptance of Terms

By accessing and using sepikey.com ("the Website"), you accept and agree to be bound by these Terms of Use. If you disagree with any part of these terms, please do not use our services.

2. Service Description

Sepikey provides an online platform for:

  • Hotel booking services
  • Room reservation management
  • Price comparison
  • User reviews and ratings
  • Travel-related information

3. User Accounts

3.1 Account Creation

  • You must provide accurate information when creating an account
  • You are responsible for maintaining account confidentiality
  • You must be at least 18 years old to create an account
  • One person may only create one account

3.2 Account Security

  • Keep your password secure
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account
  • We reserve the right to suspend or terminate accounts

4. Booking and Reservations

4.1 Booking Process

  • All bookings are subject to availability
  • Prices are displayed in your selected currency
  • Rates may change without prior notice
  • Confirmation is sent after successful payment

4.2 Cancellations and Modifications

  • Cancellation policies vary by property
  • Changes are subject to availability
  • Refunds are processed according to hotel policies
  • Some bookings may be non-refundable

5. Payment Terms

  • We accept various payment methods
  • All prices include applicable taxes
  • Additional fees may apply
  • Payment processing is secure and encrypted
  • Charges are in the currency specified during booking

6. User Responsibilities

You agree to:

  • Provide accurate information
  • Use the service legally and responsibly
  • Not engage in fraudulent activities
  • Respect intellectual property rights
  • Not interfere with website functionality

7. Prohibited Activities

Users must not:

  • Use automated booking systems without permission
  • Manipulate prices or availability
  • Submit false reviews
  • Harass other users or staff
  • Distribute malicious code
  • Attempt to gain unauthorized access

8. Intellectual Property

  • All website content is our property
  • Users may not copy or redistribute content
  • Trademarks and logos are protected
  • User-generated content rights are retained by users

9. Privacy and Data Protection

  • We protect your personal information
  • Data collection complies with privacy laws
  • See our Privacy Policy for details
  • We use cookies as described in our Cookie Policy

10. Liability Limitations

  • Services provided "as is"
  • No guarantees for uninterrupted service
  • We're not liable for third-party services
  • Force majeure events are excluded from liability

11. Indemnification

You agree to indemnify Sepikey against claims arising from:

  • Violation of these terms
  • Unauthorized account use
  • Content you submit
  • Your use of the service

12. Modifications to Service

We reserve the right to:

  • Modify or discontinue services
  • Change prices and features
  • Update these terms
  • Limit service availability

13. Termination

We may terminate service:

  • For terms violation
  • Due to illegal activities
  • For extended inactivity
  • At our discretion with notice

14. Dispute Resolution

  • Disputes resolved through negotiation
  • Mandatory arbitration for unresolved issues
  • Class action waiver
  • Governing law applies

15. Contact Information

For questions about these terms:

16. Severability

If any provision is found invalid:

  • Remaining terms stay in effect
  • Invalid terms will be modified
  • Legal requirements prevail

17. Assignment

  • We may assign our rights
  • Users cannot assign their rights
  • Terms bind successors and assigns

18. Entire Agreement

These terms constitute the entire agreement between users and Sepikey regarding website use.

By using Sepikey, you acknowledge reading and understanding these Terms of Use.